Brand new / MISB 100% authentic We are a Good Smile Company Partner Shop REMINDERS: - We have no control over courier services. Our shop will not be liable for damages caused by shipment, as well as delays in the courier's shipping schedule. We do our best to provide safe & secure packaging for the products to arrive to you in the best condition. For shipping concerns due to delays, kindly contact your assigned courier. - The outer box (the corrugated box for shipment) is used for packaging purposes only. We will not accept returns/refunds for outer box damages; we send photos of all sides of the product before shipment. We are always transparent about the condition of the item(s) before selling them/shipping them out. - All items are factory/manufacture sealed. Any damages or defects on the product itself (like paint stains, minor box issues, loose stickers, etc) are beyond our control. Please also keep in mind that these items are mass produced. Should there be concerns regarding these things, please directly contact the manufacturer. - No clear unboxing video and photos (with the exact waybill), no refunds/returns. If there are other concerns with the product received, please do contact us first before leaving a rating/review.